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Itinerary4.2 based on 10 reviews
To start off with, we tried to make this booking online, but do to my poor wifi connection I was forced to call the company. My telephone conversation with the rep was very upbeat and informative. He efficiently took my info and scheduled us for the trip. When we got there for the float, we were greeted happily and were made very comfortable while waiting for the trip to start. On the trip, Emily was our guide. She was knowledgeable and very good at guiding down the River. My wife and I really enjoyed the view of the landscapes and the wildlife. Awesome trip guys.
Being in our 80’s we were both very pleased with the helpfulness of our guide and driver as we entered and exited the van and raft and especially walking down to the river. We were expecting a pleasant time on the river and it exceeded our expectations. Our guide was exceptionally knowledgeable and fun on our private float trip. A great day at a reasonable price!!
We really enjoyed our float. I'm giving it a 4 in comparison to the other float we did on this vacation. The guide was good, but didn't have lots of knowledge about the area or the things we were passing (again in comparison to the other float that we did). But we did enjoy it and I would do it again. It was 8 miles long (the guide told me when I asked) and did seem a bit short...he went through it pretty quickly. The views on the Yellowstone River were beautiful!
The staff are a great bunch of people but there were some serious safety issues. I've been on a lot of kayaking excursions so I know a lot about the logistics of the put-in and take-out process. Rafting should be no different. Severe safety issues 1) Our boat was the less dangerous scenic river ride but our other family members did the white water rafting. None of were provided helmets. 2) Out boat had 14 people in it and very crowded. It was so heavy, two customers had to hop out and get it past the rocks to launch, and another time the staff rower had to get out again to get it off the rocks. 3) Some members of my party complained that their rafting guide was ‘out of it’ having being up for the last 36 hours. 4) Both buses were packed elbow to elbow even with the whole aisle full of people on the way to the put in point. 5) Towards the put in point, the bus was going down a treacherous unpaved roadway down to the shore. 6) Customers had to walk over a very dangerous rocky part of the shore just to get to the rafts. 7) Guides rushing after trip not proactively telling customers to back away while they were loading the rafts. It was only when customers got in their way that they started telling customers to stand back. 8) Our bus another another bus had troubles starting and stalling 9) One of the bus seats was damaged.
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